If you encounter any issues during the payment process, please try the following steps:
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Step 1: Verify Your Information
- Please confirm that your credit card number, expiration date, CVV security code, or account information are entered correctly.
- Check whether your payment account has a sufficient balance, or if the transaction was blocked by your bank due to cross-border or large-amount fraud alerts.
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Step 2: Contact Customer Service for Assistance
- If the payment still fails after verifying your information, please take a screenshot of the error message and contact the IRMO customer service team. We will troubleshoot the issue for you or provide alternative payment options, such as a bank transfer.
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