- Processing Time: Once our after-sales center receives the returned product and completes the inspection, the refund is expected to be fully processed within 20 business days.
- Refund Method: The funds will be credited back to your original payment account. A confirmation email will be sent to you as soon as the refund is processed.
- Delayed Refunds: Processing times vary across different banks and payment institutions. If you have not received your refund notification 30 business days after your return was delivered to us, please contact the IRMO customer service team immediately so we can follow up for you.
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