IRMO’s standard warranty period is one year from the date of delivery. Customers in the EU, Switzerland, Norway, and the UK are eligible for a two-year warranty, subject to applicable local laws and regulations.
Valid proof of purchase is required. The warranty is linked to the product’s Serial Number (SN) and is non-transferable.
The warranty covers malfunctions or damage caused by defects in materials or workmanship under normal and intended use. During the warranty period, IRMO will repair or replace eligible defective components free of charge.
The warranty does not cover normal wear and tear, consumable components, natural battery-capacity degradation, accidental damage, misuse, unauthorized modifications, improper maintenance or storage, unofficial software or accessories, or products with a removed or altered SN.
If a consumable component appears to have a manufacturing defect, contact IRMO Customer Service within 24 hours of signing for the delivery.
To request warranty service, contact service@irmoglobal.com.
For complete coverage, exclusions, warranty periods, and service terms, view the official IRMO Warranty Policy.
Looking for IRMO products, specifications, or purchasing information?